Synergy Flavors, INC.

QC Supervisor - 2nd Shift

4 weeks ago(11/20/2017 3:08 PM)
# of Openings


The QC Supervisor will be responsible for supporting all quality control functions.  They will oversee the daily operations of the Quality Control lab; perform a broad range of complex, analytical, chemical, sensorial, and physical tests and ensure safety, quality, and service.


  • Utilize and drive robust root cause analysis process methods and tools to solve both systematic and complex technical problems and deliver continuous improvement.
  • Perform internal and external investigations of deviations and customer complaints.
  • Provide consistent, two-way communication between production, cross-functional, quality, and management teams.
  • Partner cross-functionally to train, implement, maintain quality programs and Food Safety systems for the facility.
  • Manage and facilitate internal shelf life testing and collaborate with R&D to conduct monthly evaluations and updates.
  • Champion and lead key quality projects/initiatives to drive continuous improvement.
  • Conduct hourly team (mid-year and end of the year) calibration reviews and action plans to support development, and retention efforts.
  • Partner cross functionally with the R&D, Planning, Production, and Warehouse teams to maximize results.
  • Ensure laboratory methodology, calibration and maintenance scheduling/tracking, and new method validation processes are conducted.
  • Supervise and train team members to achieve quality metrics in a manner consistent with our culture and values.
  • Assist the QA Manager with leading all company Quality initiatives and Quality audits locally
  • Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
  • Use continuous improvement methodologies and projects to improve and streamline quality processes
  • Responsible for recording keeping requirements within the laboratory
  • Perform daily testing of all raw materials, intermediates, and finished products. Ensure that the products are tested in accordance with established SOP’s.
  • Able to take microbial samples and maintain a sterile/clean environment throughout the process.
  • Responsible for sampling incoming raw materials for analysis, including lifting 50lbs repeatedly.
  • Responsible for documenting test results, per batch, on analytical sheets and into the computer system.
  • Responsible for the daily review of production batch records and HACCP documents to ensure compliance with said programs and SOPs.


  • Bachelors of Science in a related field such as Chemistry, Biology, Microbiology, or Food Science
  • Five or more years of experience in quality assurance within clean (food, bev, pharma) manufacturing and two or more years of experience in a supervisory capacity
  • Experience with HACCP, ISO 22000, SQF, BRC, or equivalent Global Food Safety Initiative (GFSI) criteria.
  • Understanding of quality testing and standards within the food and beverage industry to include analytical, microbiological and sensory
  • Effective communication skills with the ability to influence change and encourage action
  • Solid problem solving abilities with the ability to coach and mentor others in this capacity.
  • Experience with QC related instruments such as pH meters, refractometer, densitometer, colorimeter, GC, water activity meter, and turbidimeter.
  • Previous flavor industry experience.
  • Demonstrated excellence in priority setting and execution skills. Able to handle multiple priorities.
  • Discern sensory differences between tested flavors and flavor chemicals.


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